Operations Coordinator

Love INC of Brevard is hiring an Operations Coordinator. This role is responsible for leading the day-to-day operations of our ministry office and call center program. In addition to handling normal business operations, you will also be leading a team of volunteers to complete important tasks.

LEARN MORE AND APPLY at https://loveincbrevard.com/employment/

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JOB DESCRIPTION

Office Management Oversight

- Train and oversee our admin support volunteers

• Requires being present during admin support volunteer shifts (T-TH 11am-2pm)
• Includes serving as the stand-in Community Care Lead when admin support volunteers are unavailable (rare)
• Ongoing leadership of remote admin support volunteers via online meetings, emails, phone calls, etc.
• Host quarterly (or bi-yearly) admin support meetings for ministry updates & further training on databases, etc.
• Create a culture of honor and support among our admin support volunteers, encouraging often and providing course-correction when necessary

- Manage the organization and inventory of the office setting

• May include: office appearance, resources, praise board, conference room cleanliness

- Primary point of contact for office supplies, office equipment, IT systems, security systems, and phone systems. Includes serving as a liaison to our IT solution.

- Oversee file storage and data security

- Maintain our printed materials inventory

Support for Human Resources

- Lead in administration for hiring, onboarding, and employee transitions

• Includes leading select onboarding trainings as appropriate

- Maintain records for all staff in our physical and digital filing systems

- Provide leadership and coordination for personnel events such as holidays, birthdays, employment milestones, and goodbyes

Support for Accounting

- Oversee the process of physical & online funds in the database (fill in as needed- rare)

- Oversee the weekly contribution reports

- Oversee the filing of weekly contribution reports & deposits to the bank (fill in as needed-rare)

- Create checks as needed

- Oversee the Love INC Accounting Email

- Submit invoices for payment

- Assist staff members with coding receipts in Expensify

Database and Operational Support

- Assist staff in maintaining accurate databases of constituents and partners (including creation and adding notes/interactions, and running reports in our database)

- Support staff in maintaining an accurate church partner map, and partner listing on our website

- Lead in critical data processes in support of our ministry programs

• May include: tracking volunteer hours for clients, tracking long-term outcomes for clients, assisting with data entry for client intake process, etc...

General Administration

- Coordinate staff travel/conferences for events such as Love INC’s National Gathering and the Global Leadership Summit (GLS)

- Track key organizational metrics and ensure they are prepared for monthly Key Performance Indicator (KPI) reviews

- Oversee the maintenance, standardization, and accuracy of our contact management database

- Support the Operations Director as needed

• May include coordinating meetings, relaying information to team members, checking in with staff regarding key objectives on behalf of the Operations Director, and providing reports to support the Operations Director in his/her work

- Support the Executive Director as needed

• May include Coordinating Community Transformation (CT) meetings, recording minutes at CT meetings, running reports for CT meetings, sending communications on behalf of EX for CT groups

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 35 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Ability to Commute:

• Melbourne, FL 32935 (Required)

Work Location: In person

Salary : $20