What are the responsibilities and job description for the Assistant Manager - Casino position at Love's Travel Stops & Country Stores?
Req ID: 452412
Address: 1270 Highway 47 Hardin, MT, 59034
Welcome to Love’s!
Where People are the Heart of Our Success
Casino Assistant Manager
A Casino Assistant Manager will help run our business by providing excellent customer service while assisting with all casino operations and ensuring company assets are secure. Casino Assistant Managers will perform various daily duties at the direction of the Casino Manager. During designated shift times, Casino Assistant Managers will assist with overseeing and coordinating activities around the casino as well as hold responsibility for implementing decisions in support of the operations policies and procedures.
How You Will Fit In
Provide exceptional customer service and ensure that all employees of the location are doing the same
Responsible for overseeing staff and the overall daily management of the designated shift times
Recognize and resolve customer issues or complaints by determining optimal solutions in a timely manner
Understand and have the ability to assist the Casino Manager in training bar policies including all applicable liquor laws
Responsible for ensuring customers are of the proper age for casino gaming or consuming and purchasing alcoholic beverages according to state and federal law
Delegate tasks and follow-up to ensure that tasks are being completed
Review and follow up on daily task lists ensuring completion
Responsible for the security of the casino assets
Responsible for ensuring the proper working order of gaming systems, including preventative maintenance
Responsible for assisting management with ordering, invoicing, and proper rotation to ensure inventory levels stay within company guidelines and waste is kept at a minimum
Responsible for keeping interior and exterior of the location up to established company standards in terms of facility maintenance, proper merchandising, and suitable marketing procedures
Assist the Casino Manager with managing Mystery Shop scores and implement plans to improve scores
Ensure that daily deposits are made in accordance with cash handling policies
Ensure that all cash handling and Love’s policies are being followed by employees
Follow all applicable liquor laws and any additional Love’s alcohol policies and ensure compliance by all employees
Maintain a safe facility and use safety first practices to remain accident-free
Perform weekly and monthly projects and assigned tasks
Maintain personal grooming and company uniform standards
Maintain company attendance standards
Other tasks as assigned
Benefits That Can't Be Beat
Fuel Your Growth with Love's - company funded tuition assistance program
Medical/Dental/Vision and Life Insurance Plans
Flexible Scheduling
Road to Success Program for career development
On-the-job training
Competitive pay (paid weekly)
Team Member bonus program
Holiday pay
401(k) with matching contributions
Pet Insurance
Parental Leave
Adoption Assistance
Employee Assistance Program
Typical Physical Demands
Regularly required to talk and hear
Requires standing and walking, with some bending, kneeling, stooping, crouching, crawling, and climbing
Occasional lifting of up to 50lbs
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Work Environment
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
Diversity Statement
From the founding of Love’s, our leaders have been passionate about providing excellent customer experiences and helping our Team Members grow. We do both within a culture of respect and inclusion. To sustain this culture, we will welcome individuals who are diverse in experiences, age, race, gender, sexual orientation, religion and physical or mental ability. Also, we are committed to sustaining a professional working environment where ALL people feel respected. By doing these things we will cultivate diversity of thought and a spirit of innovation.
Grow Far with Love's
As a family-based company, we are committed to adhering to our values. Ensuring that each of our people has success is central to these values. The Road to Success Program offers leadership and management skills training. If management is your path, we will help you get there. As a merit-based culture, we champion creative and valuable ideas and challenging work is not only recognized but rewarded. Whether you are looking for part-time work to supplement your income or to grow into a leadership role, with Love’s, all roads lead to success!
Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture.
The Love’s Family of Companies includes:
Gemini Motor Transport, one of the industry’s safest trucking fleets.
Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network.
Musket, a rapidly growing, Houston-based commodities supplier and trader.
Trillium, a Houston-based alternative fuels expert.
TVC Pro-driver, a commercial driver’s license (CDL) protection subscription service.
Address: 1270 Highway 47 Hardin, MT, 59034
Welcome to Love’s!
Where People are the Heart of Our Success
Casino Assistant Manager
A Casino Assistant Manager will help run our business by providing excellent customer service while assisting with all casino operations and ensuring company assets are secure. Casino Assistant Managers will perform various daily duties at the direction of the Casino Manager. During designated shift times, Casino Assistant Managers will assist with overseeing and coordinating activities around the casino as well as hold responsibility for implementing decisions in support of the operations policies and procedures.
How You Will Fit In
Provide exceptional customer service and ensure that all employees of the location are doing the same
Responsible for overseeing staff and the overall daily management of the designated shift times
Recognize and resolve customer issues or complaints by determining optimal solutions in a timely manner
Understand and have the ability to assist the Casino Manager in training bar policies including all applicable liquor laws
Responsible for ensuring customers are of the proper age for casino gaming or consuming and purchasing alcoholic beverages according to state and federal law
Delegate tasks and follow-up to ensure that tasks are being completed
Review and follow up on daily task lists ensuring completion
Responsible for the security of the casino assets
Responsible for ensuring the proper working order of gaming systems, including preventative maintenance
Responsible for assisting management with ordering, invoicing, and proper rotation to ensure inventory levels stay within company guidelines and waste is kept at a minimum
Responsible for keeping interior and exterior of the location up to established company standards in terms of facility maintenance, proper merchandising, and suitable marketing procedures
Assist the Casino Manager with managing Mystery Shop scores and implement plans to improve scores
Ensure that daily deposits are made in accordance with cash handling policies
Ensure that all cash handling and Love’s policies are being followed by employees
Follow all applicable liquor laws and any additional Love’s alcohol policies and ensure compliance by all employees
Maintain a safe facility and use safety first practices to remain accident-free
Perform weekly and monthly projects and assigned tasks
Maintain personal grooming and company uniform standards
Maintain company attendance standards
Other tasks as assigned
Benefits That Can't Be Beat
Fuel Your Growth with Love's - company funded tuition assistance program
Medical/Dental/Vision and Life Insurance Plans
Flexible Scheduling
Road to Success Program for career development
On-the-job training
Competitive pay (paid weekly)
Team Member bonus program
Holiday pay
401(k) with matching contributions
Pet Insurance
Parental Leave
Adoption Assistance
Employee Assistance Program
Typical Physical Demands
Regularly required to talk and hear
Requires standing and walking, with some bending, kneeling, stooping, crouching, crawling, and climbing
Occasional lifting of up to 50lbs
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Work Environment
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
Diversity Statement
From the founding of Love’s, our leaders have been passionate about providing excellent customer experiences and helping our Team Members grow. We do both within a culture of respect and inclusion. To sustain this culture, we will welcome individuals who are diverse in experiences, age, race, gender, sexual orientation, religion and physical or mental ability. Also, we are committed to sustaining a professional working environment where ALL people feel respected. By doing these things we will cultivate diversity of thought and a spirit of innovation.
Grow Far with Love's
As a family-based company, we are committed to adhering to our values. Ensuring that each of our people has success is central to these values. The Road to Success Program offers leadership and management skills training. If management is your path, we will help you get there. As a merit-based culture, we champion creative and valuable ideas and challenging work is not only recognized but rewarded. Whether you are looking for part-time work to supplement your income or to grow into a leadership role, with Love’s, all roads lead to success!
Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture.
The Love’s Family of Companies includes:
Gemini Motor Transport, one of the industry’s safest trucking fleets.
Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network.
Musket, a rapidly growing, Houston-based commodities supplier and trader.
Trillium, a Houston-based alternative fuels expert.
TVC Pro-driver, a commercial driver’s license (CDL) protection subscription service.
