What are the responsibilities and job description for the Hotel Housekeeping Supervisor position at Love's Travel Stops & Country Stores?
Req ID : 452480
Address : 7101 W. Sundust Rd Chandler, AZ, 85226
Welcome to Love’s!
Where People are the Heart of Our Success
Hotel Housekeeping Supervisor
The Housekeeping Supervisor maintains and promotes excellence in hospitality and customer service at all times; maintaining cleanliness of guest rooms and common areas and assisting guests in a courteous, efficient and friendly manner. Housekeeping Supervisors will provide superior guest satisfaction while attending to guest needs such as answering guest questions and needs.
How You Will Fit In
- Greet customers as you see them, speak politely, and assist customers.
- Change and replace all bed linens and towels.
- Sanitize and clean all restrooms.
- Dust / wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.
- Vacuum / mop all floors.
- Restock all room amenities.
- Assure all rooms are set up to company standards.
- Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.
- Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public area.
- Inspect guest rooms, public areas, & heart of the house for cleanliness
- Train, motivate, coach, counsel, & discipline staff members
- Maintain a regularly scheduled cleaning program
- Prepare weekly schedule
- Maintain supply and linen inventories
- Update room statuses in the computer
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
- Maintain a safe facility and use safety first practices to remain accident-free.
- Other duties as assigned by your manager.
Benefits That Can't Be Beat
Typical Physical Demands
Work Environment
While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
