What are the responsibilities and job description for the Truck Care Cashier position at Love's Travel Stops & Country Stores?
BASIC PURPOSE
Truck Care Cashiers help run our business by providing excellent customer service while operating the cash registers, inputting and verifying service orders, stocking merchandise, and light housekeeping duties.
Truck Care Cashiers perform various daily customer services tasks by operating the cash register and assisting customers. Inputting work order information into POS system and then verifying accuracy of services performed. This may also include some basic housekeeping tasks around the location such as sweeping and mopping, cleaning restroom areas, and other tasks as assigned
MAJOR RESPONSIBILITIES :
- Greet customers as you see them, speak politely, and assist customers
- First point of contact with customers in the lobby and connect customers with service specialist to identify services needed
- Accurately input work order information into POS and verify accuracy of services performed
- Operate a cash register and maintain an accurate and organized drawer
- Collect and close out pending invoices
- Ability to communicate with fleet maintenance departments to obtain work authorizations and / or purchase orders
- Answer phones promptly and address customer needs quickly using proper phone etiquette
- Interface with multiple electronic platforms to ensure clear and concise communication
- Stock and face merchandise in customer area
- Perform customer area & restroom maintenance such as but not limited to; detail cleaning toilets, sweeping / mopping floors, mirrors and doors, service trash cans, and wipe excess oil off counters, doors, windows
- Perform weekly and monthly projects
- Maintain personal grooming and uniform standards
- Maintain a safe facility and use safety first practices to remain accident-free
- Other tasks as assigned
EDUCATION AND EXPERIENCE :
SKILLS AND PHYSICAL DEMANDS :
Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture.
The Love’s Family of Companies includes :
