What are the responsibilities and job description for the Bilingual Inside Sales Representative position at Love's?
Req ID: 457592
JOB SUMMARY: Are you ready to WIN? Are you passionate about driving sales, building relationships, and consulting with customers on solutions that fit their daily needs? As an Inside Sales Representative at Love’s, you help create the energy and excitement about Love’s offerings in the trucking industry and partner with internal departments to create a complete experience for our customers. Love’s is dedicated to delivering a “best-in-class” customer experience that’s unlike any other in our industry, and you will be a crucial part in continuing to build our customer base and help business across the nation to experience the Love’s way.
MAJOR RESPONSIBILITIES:
- Contact prospect clients by phone through provided leads in order to generate sales.
- Obtain client interest by delivering an effective sales presentation of Love’s financial products, pricing, benefits and bundling of products.
- Sustain a pipeline of suitable clients and move prospects through the sales process quickly and efficiently through closing stages.
- Work with Sales Supervisor to structure new business solutions benefiting the prospective client and Love’s.
- Work hand-in-hand with Operations in order to provide the “best-in-class” on-boarding experience for new clients.
- Assist with and attend first implementation meeting for all new clients.
- Participate in ongoing weekly team meetings and sales training to continue to enhance product knowledge.
- Maintain knowledge of Love’s products and services.
- Perform other duties as assigned.
EDUCATION AND EXPERIENCE:
- Education:
- High School degree required; Bachelor’s degree preferred
- Experience:
- 1-5 years’ experience in call center or telemarketing environment.
- Bilingual in Spanish.
SKILLS AND PHYSICAL DEMANDS:
- Skills:
- Knowledge of all of our offerings and/or trucking industry a plus.
- Extremely well organized with attention to detail.
- Excellent verbal presentation and phone skills; ability to handle heavy call volumes.
- Sales and negotiation skills; specifically persistent, results driven, motivated, and ability to handle rejection.
- Computer literacy a must in maintaining CRM sales database and heavy use of Microsoft Office products.
- Typical Physical Demands:
- Requires prolonged sitting, some bending and stooping.
- Occasional lifting, up to 25 pounds.
- Manual dexterity sufficient to operate a computer keyboard and calculator.
- Requires normal range of hearing and vision.
Job Function(s): Corporate
Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:
- Gemini Motor Transport, one of the industry’s safest trucking fleets
- Speedco, the light mechanical and trucking service specialists
- Musket, a rapidly growing, Houston-based commodities supplier and trader
- Trillium, a Houston-based alternative fuels expert
