Ecommerce Coordinator

Job Summary:

Love Wellness is looking for an eCommerce Coordinator to support the growth of the DTC business. Reporting to the Director of eCommerce, this role will manage daily website operations, including content uploads, promotions, product launches, A/B testing, merchandising, and analytics. The position will directly impact the success of the DTC business and requires a high-performing individual with a mix of marketing, technical, and operational skills to ensure our eCommerce business runs smoothly and efficiently.

Salary Range: $65,000-$75,000 (The actual compensation will depend on a variety of job-related factors which may include work experience, education, location, and skill level)

Core Responsibilities:

• Shopify Store Management: Oversee and maintain day-to-day operations of the Shopify platform, including updating product listings, content management and strategy, inventory management, campaign roll-outs, promo launches, product launches.
• Strategy Owner: Support the execution of all e-commerce strategies for the DTC business and proactively identify and communicate opportunities & solutions.
• Subscription Management: Assist with any updates needed within our subscription platform, Recharge, in order to optimize the user experience.
• Product Deploy Oversight: Maintain strong partnership with Engineering agency to oversee biweekly product deploys, QA, and new feature launches at the end of each sprint.
• Sales Reporting & Analysis: Monitor key performance indicators to measure the success of eCommerce efforts (e.g. conversion rates, average order values, product sales, customer acquisition).
• Digital Marketing Liaison: Collaborate with the marketing team to own website updates in team-wide calendar and implement communicate the roll-out strategy of all marketing campaigns.
• A/B Testing: Own the implementation of all A/B tests through our Shopify testing app.
• Product Data Management: Ensure accurate product descriptions, images, and pricing are displayed across the store.
• Cross-Functional Collaboration: Work closely with cross-functional teams including marketing, creative, supply chain, SEO, and customer experience to ensure seamless execution of e-commerce initiatives.
  
  

Critical Skills, Experience, & Personal Characteristics:

• Must be local to NYC area and be willing to work out of our NYC office 3 days per week
• 2-3 years Shopify / DTC / eCommerce experience
• Experience with Shopify is a must; experience with subscription platform a plus
• Must be comfortable using e-commerce tools, analytics platforms, and knowledge of apps and integrations related to Shopify
• Ability to identify problems, suggest solutions, and implement changes quickly and effectively
• Strong organizational and multitasking skills with the ability to manage multiple projects at once, with excellent attention to detail
• Comfort with a fast-paced environment
• Strong Communication and ability to successfully collaborate with multiple cross-functional teams
• Entrepreneurial spirit with a proactive approach to the business, sense of accountability and ownership, and a passion for women’s health & wellness
• No ego, upbeat, creative, personable, positive, can-do/will-do attitude
  
  

We are an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of Love Wellness not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.