What are the responsibilities and job description for the Call Center Agent position at Love Your Bath LLC?
Call Center Agent/Appointment Specialist
Love Your Bath LLC – Exclusive Jacuzzi® Bath Remodel Dealer
Join Love Your Bath LLC, a premier bath and shower remodeling company specializing in custom solutions expertly installed in as little as one day. We are seeking motivated Call Center Reps/Appointment Specialists to schedule in-home design consultations for homeowners who have already expressed interest in our services.
Key Responsibilities:
- Contact interested homeowners to schedule free consultations.
- Follow provided scripts to ensure accurate and timely scheduling.
- Deliver exceptional customer service and handle inbound/outbound calls.
- Accurately enter data into the CRM. (LeadPerfection software preferred)
What We’re Looking For:
- Strong communication and phone skills.
- Must have high volume call center experience
- Positive attitude and ability to multitask in a fast-paced environment.
- Solid computer skills and willingness to learn new programs.
- Ability to work alternating Saturdays and Sundays.
- Team player with a goal-oriented mindset.
What’s in It for You:
- Competitive hourly base pay plus bonuses—earn $18-$25/hour based on performance.
- Full-time role with opportunities to grow.
Call Center Hours:
Monday-Friday: 8 AM - 8 PM
Saturday & Sunday: 9 AM - 6 PM (alternating shifts)
Apply today and help homeowners transform their bathrooms with ease!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Rotating shift
Experience:
- Appointment scheduling: 1 year (Required)
- CRM software: 1 year (Required)
- Call center: 1 year (Required)
Ability to Commute:
- Tampa, FL 33626 (Required)
Ability to Relocate:
- Tampa, FL 33626: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $25