What are the responsibilities and job description for the Healthcare Operations Manager position at Lovebird Home Care?
At Lovebird Home Care, we are seeking an experienced healthcare professional to fill the position of a Client Care Team Lead. As a key member of our team, you will be responsible for overseeing our entire team of care providers, ensuring that our clients receive the highest level of care possible.
The ideal candidate will possess excellent communication, human relations, and organizational skills, with experience in home care or other health service industries. Proficiency in word processing and computer skills, including Office Word, Excel, and PowerPoint, is also required.
Beneath the surface, you will work closely with caregivers, clients, families, and other parties to ensure seamless communication and efficient care coordination. You will manage caregiver schedules, requests for time off, and client schedules, while maintaining accurate documentation and participating in caregiver trainings.
In addition to your technical skills, you will demonstrate empathy and compassion in all interactions, prioritizing client privacy and dignity above all else. With a keen eye for detail, you will identify challenges proactively and implement solutions to ensure the best possible outcomes for our clients.
We value teamwork and collaboration, and as a Client Care Team Lead, you will participate in interviewing, hiring, evaluation, and discipline processes, while contributing to the development of treatment plans and monitoring client progress.
