What are the responsibilities and job description for the Intake Coordinator position at Lovebird Home Care?
LoveBird Healthcare is seeking to hire a talented individual who is driven by the desire to serve others, to fill the position of a Intake Coordinator
Place of Employment:
Home, office or work outside the office as required by LoveBird HQ management.
Accountable to Lovebird HQ’s Director, Administrator, Manager.
Who Are We?
LoveBird Healthcare maintains a significant presence across the healthcare ecosystem and delivers services that are in line with this industry standard. LoveBird has provided comprehensive wellness and preventive health care to over a thousand patients, offering the best clinical outcomes.
A Day in the Life as a Intake Coordinator
Responsibilities:
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Welcoming clients to the company.
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Completing all admissions paperwork and entering digitally.
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Verifying medical insurance coverage and benefits for each patient.
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Scheduling appointments for consultations, tests and procedures.
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Answering phone and email inquiries.
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Addressing any patient complaints or concerns.
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Performing clerical work, such as filing, copying or faxing.
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Preparing and maintaining patient charts.
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Complying with the regulations and policies of the facility.
What Are We Looking For?
The Intake Coordinator is responsible for greeting incoming clients, recording their personal details,gathering medical histories and obtaining any health insurance information they have.
Experience:
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High school diploma or GED.
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Past experience in the patient intake or medical office administration.
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Strong affinity for customer service.
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Excellent organizational and time-management skills.
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Great communication skills.
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Proficient computer literacy.
Education: High school diploma or equivalent.
Interpersonal Skills: Excellent people, time management, confidentiality and Courtesy skills are a key asset for this position.
How is the Work Schedule?
As required by Lovebird HQ
Are You Ready to Join Our Team?
Our recruiting cycle includes reviewing all applications, and conducting phone interviews. Once we review your application and resume, you will be contacted by phone if you are selected to move forward in our hiring process.
We will reach out to every applicant once the position is filled to inform you of the status of the position.
Additional Notes
This position description is not all inclusive. The person hired for this role will be required to perform other duties as deemed necessary.
All external employment offers are subject to the satisfactory completion of reference, credit, drug, alcohol, and background checks.
