What are the responsibilities and job description for the Customer Service Coordinator / CSC Primary Care position at Lovelace Medical Group Independence Square?
Overview
Join our team as a day shift, full-time, Customer Service Coordinator in Albuquerque, NM.
Fulfilling your purpose begins here:
People First, Always. Here’s how we take care of our people:
- Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more.
Your team is bigger than your department:
- Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors and advanced practice providers in a broad range of specialties and primary care.
- We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.
Responsibilities
Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance.
Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
Adheres to policies, procedures and regulations to ensure compliance and patient safety.
Qualifications
Job Requirements
- High School Diploma or GED equivalent
- One (1) year of previously related experience
- Medical Terminology
Preferred Job Requirements
- Associate's Degree in related field of study
- Previous medical office experience
- Heart Saver