What are the responsibilities and job description for the Customer Service Coordinator/ CSC position at Lovelace UNM Rehabilitation Hospital?
Overview
Join our team as a day shift, full-time, Admitting-ER&OP Registration Customer Service Coordinator (CSC) in Albuquerque, NM.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
- Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
- People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
- Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
- Lovelace UNM Rehabilitation Hospital includes state-of-the-art rehabilitation services for patients recovering from health care conditions. It is the only rehabilitation hospital in the state accredited in six programs by the Commission on Accreditation of Rehabilitation Facilities.
Responsibilities
- Provides direct customer service and front desk assistance for assigned departments including but not limited to admitting, registering, scheduling, and verifying insurance.
- Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
- Adheres to policies, procedures, and regulations to ensure compliance and patient safety.
Qualifications
Job Requirements:
- High School Diploma or GED equivalent.
- Medical Terminology Knowledge.
- Knowledge of insurance plans.
- One (1) year of previously related experience.
Preferred Job Requirements:
- Associate’s Degree in a related field of study.
- Previous medical office experience.
- Heart Saver.
