What are the responsibilities and job description for the Customer Experience and Service Excellence Manager position at Loves Travel Stops & Country Store?
Company Values
Loves Travel Stops & Country Store is built on a foundation of strong company values, including a commitment to excellence, teamwork, and customer satisfaction. As an Operations Manager, you will embody these values by providing exceptional customer experiences, promoting sales growth, and leading high-performing teams.
Key Responsibilities
- Lead retail and travel stop operations to achieve sales growth and customer satisfaction goals
- Develop and implement effective training programs to enhance team performance
- Collaborate with cross-functional teams to drive business results
What We Look For
- 2 years of experience in retail, travel stop, or c-store management
- Proven track record of driving sales growth and improving customer satisfaction
- Strong leadership and communication skills
Benefits and Perks
- Competitive pay
- Quarterly bonuses
- Holiday pay
- 401(k) with matching contributions
- Parental leave
- Adoption assistance
- Pet insurance
- Employee assistance program
Join Our Team
Are you ready to take your career to the next level? Join our team of dedicated professionals at Loves Travel Stops & Country Store and discover a workplace that values excellence, teamwork, and customer satisfaction.
Loves Travel Stops & Country Store is built on a foundation of strong company values, including a commitment to excellence, teamwork, and customer satisfaction. As an Operations Manager, you will embody these values by providing exceptional customer experiences, promoting sales growth, and leading high-performing teams.
Key Responsibilities
- Lead retail and travel stop operations to achieve sales growth and customer satisfaction goals
- Develop and implement effective training programs to enhance team performance
- Collaborate with cross-functional teams to drive business results
What We Look For
- 2 years of experience in retail, travel stop, or c-store management
- Proven track record of driving sales growth and improving customer satisfaction
- Strong leadership and communication skills
Benefits and Perks
- Competitive pay
- Quarterly bonuses
- Holiday pay
- 401(k) with matching contributions
- Parental leave
- Adoption assistance
- Pet insurance
- Employee assistance program
Join Our Team
Are you ready to take your career to the next level? Join our team of dedicated professionals at Loves Travel Stops & Country Store and discover a workplace that values excellence, teamwork, and customer satisfaction.
