What are the responsibilities and job description for the Customer Experience Associate position at Loves Travel Stops & Country Store?
**Job Overview**
We're seeking a highly skilled Maintenance Technician to join our team. As a key member of our operations team, you'll be responsible for ensuring a safe, clean, and well-maintained environment for our customers.
You'll work closely with your manager to maintain smooth operations and provide exceptional customer service.
Your Key Responsibilities
- Deliver exceptional customer service by providing assistance, resolving issues, and ensuring a positive customer experience.
- Assist store, restaurant, and truck care departments with general cleaning, maintenance, stocking, and customer service needs.
- Operate various tools and equipment to clean and maintain the overall facility operations, including equipment repair and maintenance.
- Conduct site inspections, perform pressure washing, plumbing repair, and other assigned duties.
Requirements
- Maintain a safe working environment and adhere to company safety policies & procedures.
- Ability to move, lift 25 pounds, and work in various temperatures.
- Able to cross-train in other departments, such as Store Cashier, Restaurant Cashier, Facility Maintenance, and Leadership Roles.
What We Offer
We provide competitive pay, benefits, and career development opportunities to help you grow professionally and personally.