What are the responsibilities and job description for the Customer Service Associate position at Loves Travel Stops & Country Store?
About Us
At Love's Travel Stops and Country Stores, we are a 60-year family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities.
The Role
We are seeking a motivated and customer-focused individual to join our team as a Cashier and Customer Support Specialist. In this role, you will provide fast, friendly, and accurate services for customers while maintaining clean places with friendly faces. You will be responsible for general customer service duties, including helping customers find items, answering questions about products and services, and addressing customer needs.
Key Responsibilities
As a Cashier and Customer Support Specialist, your key responsibilities will include balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws. You will also use various methods and technology to ensure proper food safety conditions of our fresh food and deli products. Additionally, you will be responsible for cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs.
Requirements
To be successful in this role, you must have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. You should also be able to lift 25 pounds and work in various temperatures. No experience is required, as we will teach you the necessary skills.
Benefits
As a member of our team, you will enjoy a range of benefits, including paid time off, flexible scheduling, and competitive pay. We also offer medical, dental, and vision insurance after 30 days, as well as a 401(k) plan with a 100% match up to 5%. Our company culture values diversity and inclusion, and we encourage applications from all qualified candidates, including veterans.