What are the responsibilities and job description for the Customer Service Associate position at Loves Travel Stops & Country Store?
**About Us**
We are a family-owned enterprise creating an environment where team members can thrive. Our commitment to innovation and perseverance drives the company forward, building a rewarding career with unmatched growth opportunities.
Our core business is travel stops and convenience stores with over 630 locations in 42 states. We offer products and services providing value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel, and wholesale fuel customers.
We prioritize giving back to communities we serve and maintaining an inclusive and diverse workplace, reflecting our award-winning culture.
**Your Role**
You will work in a fast-paced environment, maintaining clean spaces while having friendly faces. As a customer service associate, you will provide fast, friendly, and accurate services for customers, performing various duties depending on business needs.
The ideal candidate will have excellent communication skills, ability to multitask, and a positive attitude. No experience? No problem. We will teach you.
**Key Responsibilities**
- General customer service duties including helping customers find items, answering questions about products and services, and addressing customer needs.
- Balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
- Ensuring proper food safety conditions of our fresh food and deli products using a variety of methods and technology.
- Cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs.
**What We Offer**
We provide competitive pay, paid time off, flexible scheduling, medical/dental/vision insurance after 30 days, and a 401(k) – 100% match up to 5%. We also offer tuition assistance, career development opportunities, and a chance to work in a dynamic environment.