What are the responsibilities and job description for the Customer Service Representative position at Loves Travel Stops & Country Store?
Company Overview
Lovely retail destinations have been providing travelers with warm welcomes and fuel since 1964. Love's has expanded its commitment to build more than 630 locations across 42 states, serving diverse clientele like professional drivers, fleets, and recreational vehicle enthusiasts. Our love for innovative solutions drives continued growth and excellence.
The Role
This exciting opportunity involves working as part of our dynamic customer-facing team at Love's Travel Stops & Country Stores. Your primary responsibility will be to deliver exceptional experiences by engaging with guests, maintaining store appearance, and executing crucial tasks accurately. Daily expectations include:
- Addressing queries from patrons about our offerings, demonstrating outstanding interpersonal skills, and handling issues professionally.
- Efficiently processing transactions at the point of sale, ensuring adherence to all applicable regulations.
- Maintaining high standards for hygiene within the premises.
- Participating in a regular cleaning routine, which includes designated zones like restrooms, showers, pumps, and removing waste.
- Developing cross-functional expertise through continuous learning, encompassing departmental skills like kitchen operations, facility management, or leadership.
Essential Skills
To achieve success in this position, ideal candidates will possess:
Benefits
Working at Love's offers numerous advantages, including comprehensive rewards and personal growth opportunities. Paid time off allows for well-deserved breaks, while flexible scheduling provides harmony between work and life. Your contributions will not go unnoticed, as they contribute directly to shaping the future of the organization.
