What are the responsibilities and job description for the Customer Service Representative position at Loves Travel Stops & Country Store?
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team at Loves Travel Stops & Country Store. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service to our customers while operating the cash registers, inputting and verifying service orders, stocking merchandise, and performing light housekeeping duties.
Main Responsibilities:
- Greet customers as they enter the store and assist them with their needs.
- Operate a cash register and maintain an accurate and organized drawer.
- Accurately input work order information into POS and verify accuracy of services performed.
- Interface with multiple electronic platforms to ensure clear and concise communication.
- Stock and face merchandise in the customer area.
- Perform customer area maintenance tasks such as cleaning toilets, sweeping/mopping floors, mirrors and doors, and wiping excess oil off counters, doors, and windows.
Requirements:
- High School Diploma or GED preferred.
- 6 months retail and cash handling experience preferred.
- Trucking industry experience preferred.
