What are the responsibilities and job description for the Customer Service Representative position at Loves Travel Stops & Country Store?
About Us
Loves Travel Stops & Country Stores is a 60-year family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities. We are committed to offering products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers.
Job Summary
We are seeking a friendly and efficient Customer Service Representative to join our team. As a Customer Service Representative, you will provide fast, friendly, and accurate services for customers, including answering questions about products and services, helping customers find items, and addressing customer needs. You will also be responsible for balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
Key Responsibilities
- Provide excellent customer service by being friendly, approachable, and responsive to customer needs.
- Maintain a clean and organized workspace, including the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs.
- Balance a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
- Use various methods and technology to ensure proper food safety conditions of our fresh food and deli products.
- Perform other duties as needed or assigned.
