What are the responsibilities and job description for the Customer Service Representative position at Loves Travel Stops & Country Store?
About Us
">Love's Travel Stops & Country Stores is a family-owned business that has been fueling customers' journeys since 1964. Our company is committed to creating an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities.
">Job Description
">As a cashier and customer service agent, you will work in a fast-paced environment and maintain clean places while having friendly faces. You will provide fast, friendly, and accurate services for customers. You may perform various duties depending on business needs so flexibility and teamwork skills are important.
">Responsibilities
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- General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. ">
- Balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws. ">
- Use a variety of methods and technology to ensure proper food safety conditions of our fresh food and deli products. ">
- Responsibility for cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs. ">
- Additional duties could include cross training in other departments such as Restaurant Services, Fresh Kitchen, Facility Maintenance, and leadership roles. ">
Requirements
">To be successful in this role, you should have the ability to move, lift 25 pounds, and work in various temperatures. A positive attitude, strong communication skills, and excellent customer service skills are essential.
">Benefits
">We offer competitive pay, flexible scheduling, and opportunities for career development. We also provide paid time off, medical/dental/vision insurance, and a 401(k) plan with 100% match up to 5%.
">Culture
">We are a proud equal opportunity employer and encourage veterans to apply. At Love's, we believe in giving back to our communities and maintaining an inclusive and diverse workplace.
