What are the responsibilities and job description for the Customer Service Representative position at Loves Travel Stops & Country Store?
Job Overview
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Cashier. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.
Responsibilities:
- Greet customers in a friendly and welcoming manner, addressing their needs and resolving any issues promptly
- Operate a cash register accurately and efficiently, handling cash, credit card transactions, and returns
- Maintain a clean and organized store environment, including the sales floor, stockroom, and break room
- Collaborate with colleagues to achieve sales goals, promote products, and provide excellent customer service
- Participate in ongoing training and development to improve skills and knowledge
Requirements:
- Ability to work in a fast-paced retail environment, interacting with customers and coworkers in a positive and professional manner
- Excellent communication and interpersonal skills, with the ability to resolve conflicts and address customer concerns effectively
- Basic math skills and accuracy when handling cash, credit card transactions, and returns
- Ability to lift 25 pounds and stand for long periods, working in a variety of temperatures
- Availability to work flexible hours, including evenings, weekends, and holidays
