What are the responsibilities and job description for the Customer Service Representative position at Loves Travel Stops & Country Store?
About Us
Love's Travel Stops and Country Stores is a 60-year family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities.
Job Summary
We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing fast, friendly, and accurate services for customers. This includes helping customers find items, answering questions about products and services, and addressing customer needs.
Key Responsibilities:
- Provide exceptional customer service by greeting customers in a friendly and professional manner.
- Assist customers with finding items and answering questions about products and services.
- Balance a cash register by completing customer transactions and offering additional sales opportunities to customers.
- Maintain a clean and organized work area, including the sales floor, restrooms, showers, and gas/diesel pumps.
Benefits
We offer a competitive salary and benefits package, including paid time off, flexible scheduling, and a 401(k) – 100% Match up to 5% plan. Additionally, we offer medical/dental/vision insurance after 30 days of employment.
Our Culture
At Love's Travel Stops and Country Stores, we value diversity, equity, and inclusion. We are committed to creating a workplace culture that is inclusive, diverse, and equitable for all team members. We encourage team members to bring their authentic selves to work every day and celebrate individual differences.