What are the responsibilities and job description for the Food Service Team Lead position at Loves Travel Stops & Country Store?
Job Description
We are seeking a highly skilled and experienced Assistant Restaurant Manager to join our team. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.
Responsibilities:
- Sales Growth: Develop and implement strategies to drive sales growth, including menu engineering, pricing, and promotions.
- Customer Satisfaction: Implement processes to improve customer satisfaction, including quality control, customer feedback, and loyalty programs.
- Team Development: Supervise and train a team of up to 10 employees, providing guidance and support to ensure excellent customer service.
Requirements:
- Experience: 1 year of restaurant management experience, 1 year of managing operations with an annual sales volume of $1 million, 1 year of affecting and deciphering budgets and P&L statements, and 1 year of supervising and training 5-10 employees.
- Skills: Excellent communication and interpersonal skills, exceptional customer service skills, strong organizational and multitasking abilities, effective teamwork skills, and intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
