What are the responsibilities and job description for the General Manager position at Loves Travel Stops & Country Store?
Restaurant General Manager
A Restaurant General Manager plays a key role in ensuring the smooth and efficient operation of our high-volume, multifaceted restaurants and fresh kitchen. The individual will lead staff to provide exceptional customer service, manage processes, and execute strategies to enhance sales and customer satisfaction.
Key Responsibilities:
Requirements:
About Us:
Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
Loves has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe.
A Restaurant General Manager plays a key role in ensuring the smooth and efficient operation of our high-volume, multifaceted restaurants and fresh kitchen. The individual will lead staff to provide exceptional customer service, manage processes, and execute strategies to enhance sales and customer satisfaction.
Key Responsibilities:
- Ensure a safe, clean, and well-maintained kitchen, along with adherence to proper food safety procedures.
- Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
- Assist the General Manager of the facility with proper task execution and completion, follow effective safety practices, schedule and cash integrity, talent acquisition and development, and complete daily, weekly, and monthly reporting.
- Work alongside team members to coach and develop in preparing and packaging customer orders in a timely manner and to maximize customer service expectations.
- Understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities.
- Address customer feedback and work to improve the overall dining experience.
Requirements:
- 2 years restaurant management experience.
- 2 years managing operations with an annual sales volume of $1M
- 2 years affecting and deciphering budgets and P&L statements.
- Excellent communication and interpersonal skills with a customer satisfaction focus.
- Strong organizational and multitasking abilities with attention to detail.
- Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
- Frequent lifting/moving of items over 50 pounds or more.
- Ability to successfully complete a pre-employment background check and drug screening.
About Us:
Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
Loves has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe.
