What are the responsibilities and job description for the Maintenance Technician position at Loves Travel Stops & Country Store?
Job Summary
A key member of our team, Maintenance Technicians ensure a safe, clean, and well-maintained environment for our customers. They work closely with their manager to maintain smooth operations and provide exceptional customer service.
Job Functions:
- Provide general customer service, including assistance, issue resolution, and ensuring a positive customer experience.
- Assist store, restaurant, and truck care departments with cleaning, maintenance, stocking, and customer service tasks.
- Use various tools and equipment to clean and maintain facility operations, including equipment repair and maintenance (HVAC systems, fuel systems, service trucks, refrigeration systems, etc.), pressure washing, plumbing repair, site inspections, and other assigned duties.
- Cross-train in other departments such as Store Cashier, Restaurant Cashier, Facility Maintenance, and Leadership Roles.
Key Responsibilities:
- Maintain a clean and organized work environment.
- Repair and maintain equipment, including HVAC systems, fuel systems, and service trucks.
- Perform regular site inspections to identify and address any issues.
- Provide excellent customer service and resolve issues promptly.
- Work effectively in a fast-paced environment and adapt to changing priorities.
Our Culture:
At Love's Travel Stops and Country Stores, we value teamwork, innovation, and customer satisfaction. We are committed to providing a safe and inclusive workplace for all employees and strive to be the best in our industry. If you're passionate about delivering exceptional customer experiences and working in a dynamic environment, we encourage you to apply.