What are the responsibilities and job description for the Restaurant Operations Manager position at Loves Travel Stops & Country Store?
Job Overview
Love's Travel Stops & Country Stores is seeking a highly skilled General Manager to lead our restaurant team. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our high-volume restaurants and fresh kitchen. You will lead staff to provide exceptional customer service, manage processes, and execute strategies to enhance sales and customer satisfaction.
Key Responsibilities
• Ensure a safe, clean, and well-maintained kitchen, adhering to proper food safety procedures
• Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation
• Assist the General Manager with task execution and completion, following effective safety practices, scheduling, cash integrity, talent acquisition and development, and completing daily, weekly, and monthly reporting
• Work alongside team members to coach and develop in preparing and packaging customer orders in a timely manner and maximizing customer service expectations
• Understand financial reporting, including profit and loss statements, to affect business changes and capitalize on opportunities
• Address customer feedback and work to improve the overall dining experience
Requirements
• 2 years of restaurant management experience
• 2 years managing operations with an annual sales volume of $1M
• 2 years affecting and deciphering budgets and P&L statements
• Excellent communication and interpersonal skills with a customer satisfaction focus
• Strong organizational and multitasking abilities with attention to detail
• Intermediate level computer skills, including Microsoft Office, Outlook, Word, and Excel
• Frequent lifting/moving of items over 50 pounds or more
• Ability to successfully complete a pre-employment background check and drug screening
• Experience working in a fast-paced environment with multiple priorities
Benefits
• Fuel Your Growth with Love's - company-funded tuition assistance
• Paid Time Off
• 401(k) – 100% match up to 5%
• Medical/Dental/Vision Insurance after 30-days
• Competitive Pay
• Career Development Quarterly Bonus Program
• Hiring Immediately Profit Sharing - Love's Shares
• Welcome to Love's Restaurant
• General Managers play a key role in ensuring the smooth and efficient operation of our high-volume, multifaceted restaurants and fresh kitchen.
Love's Travel Stops & Country Stores is seeking a highly skilled General Manager to lead our restaurant team. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our high-volume restaurants and fresh kitchen. You will lead staff to provide exceptional customer service, manage processes, and execute strategies to enhance sales and customer satisfaction.
Key Responsibilities
• Ensure a safe, clean, and well-maintained kitchen, adhering to proper food safety procedures
• Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation
• Assist the General Manager with task execution and completion, following effective safety practices, scheduling, cash integrity, talent acquisition and development, and completing daily, weekly, and monthly reporting
• Work alongside team members to coach and develop in preparing and packaging customer orders in a timely manner and maximizing customer service expectations
• Understand financial reporting, including profit and loss statements, to affect business changes and capitalize on opportunities
• Address customer feedback and work to improve the overall dining experience
Requirements
• 2 years of restaurant management experience
• 2 years managing operations with an annual sales volume of $1M
• 2 years affecting and deciphering budgets and P&L statements
• Excellent communication and interpersonal skills with a customer satisfaction focus
• Strong organizational and multitasking abilities with attention to detail
• Intermediate level computer skills, including Microsoft Office, Outlook, Word, and Excel
• Frequent lifting/moving of items over 50 pounds or more
• Ability to successfully complete a pre-employment background check and drug screening
• Experience working in a fast-paced environment with multiple priorities
Benefits
• Fuel Your Growth with Love's - company-funded tuition assistance
• Paid Time Off
• 401(k) – 100% match up to 5%
• Medical/Dental/Vision Insurance after 30-days
• Competitive Pay
• Career Development Quarterly Bonus Program
• Hiring Immediately Profit Sharing - Love's Shares
• Welcome to Love's Restaurant
• General Managers play a key role in ensuring the smooth and efficient operation of our high-volume, multifaceted restaurants and fresh kitchen.