What are the responsibilities and job description for the Restaurant Operations Manager position at Loves Travel Stops & Country Store?
Company Overview:
Loves Travel Stops and Country Stores is a leading provider of travel stops and convenience stores with over 630 locations in 42 states. Our core business is to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel, and wholesale fuel customers.
We are committed to giving back to the communities we serve and maintaining an inclusive and diverse workplace culture.
Job Description:
The Restaurant General Manager plays a crucial role in ensuring the smooth and efficient operation of our high-volume restaurants and fresh kitchen. This includes managing staff to provide exceptional customer service, executing strategies to enhance sales and customer satisfaction, and maintaining a safe, clean, and well-maintained kitchen adhering to proper food safety procedures.
The ideal candidate will have experience in restaurant management, particularly in high-volume operations with annual sales exceeding $1 million. Strong communication skills, intermediate level computer skills, and a passion for the restaurant industry are essential for this role.
Key Responsibilities:
Requirements:
To be successful in this role, you must have:
Loves Travel Stops and Country Stores is a leading provider of travel stops and convenience stores with over 630 locations in 42 states. Our core business is to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel, and wholesale fuel customers.
We are committed to giving back to the communities we serve and maintaining an inclusive and diverse workplace culture.
Job Description:
The Restaurant General Manager plays a crucial role in ensuring the smooth and efficient operation of our high-volume restaurants and fresh kitchen. This includes managing staff to provide exceptional customer service, executing strategies to enhance sales and customer satisfaction, and maintaining a safe, clean, and well-maintained kitchen adhering to proper food safety procedures.
The ideal candidate will have experience in restaurant management, particularly in high-volume operations with annual sales exceeding $1 million. Strong communication skills, intermediate level computer skills, and a passion for the restaurant industry are essential for this role.
Key Responsibilities:
- Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
- Assist the General Manager of the facility with task execution, scheduling, cash integrity, talent acquisition, and development, and complete daily, weekly, and monthly reporting.
- Work alongside team members to coach and develop staff in preparing and packaging customer orders in a timely manner and to maximize customer service expectations.
- Understand financial reporting, including profit and loss statements, to affect business changes and capitalize on opportunities.
Requirements:
To be successful in this role, you must have:
- At least 2 years of restaurant management experience.
- A strong track record of managing operations with annual sales exceeding $1 million.
- Intermediate level computer skills, including Microsoft Office, Outlook, Word, and Excel.
