What are the responsibilities and job description for the Retail Sales Team Member position at Loves Travel Stops & Country Store?
About Us
Love's Travel Stops & Country Stores has been fueling customers' journeys since 1964. As a family-owned business, we prioritize innovation, perseverance, and employee growth. Our core business includes travel stops and convenience stores with over 630 locations across 42 states.
Job Summary
We are hiring a Cashier and Customer Service Representative to deliver exceptional customer experiences and ensure seamless transactions at our retail locations. This role involves operating a cash register efficiently, providing product information, and resolving customer queries.
Responsibilities
- Provide outstanding customer service by answering questions, addressing concerns, and offering solutions.
- Process transactions accurately and efficiently using a cash register or mobile payment systems.
- Maintain a clean and organized store environment, adhering to health and safety standards.
- Participate in cross-training programs to enhance knowledge and skills in other areas, such as restaurant services, facility maintenance, and leadership roles.
Requirements
- High school diploma or equivalent preferred.
- Previous retail or customer service experience an asset.
- Ability to lift 25 pounds and work in varying temperatures.
- Excellent communication and problem-solving skills.
What We Offer
- Paid Time Off.
- Flexible Scheduling.
- 401(k) – 100% Match up to 5%.
- Medical/Dental/Vision Insurance after 30 days.
- Competitive Pay.
- Career Development.