What are the responsibilities and job description for the Service Advisor - Speedco position at Loves Travel Stops & Country Store?
Req ID : 457591
Address : 10916 W Westbow Blvd Spokane, WA, 99224
Welcome to Loves!
OBJECTIVE : Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. They are key team members, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager.
SUMMARY : Seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department. Responsibilities include exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
FUNCTIONS :
- Maintain a safe and clean facility.
- Greet customers, address vehicle service needs, and document issues.
- Provide detailed repair cost estimates, sales promotions, and obtain necessary approvals.
- Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
- Handle customer complaints and resolve concerns.
EXPERIENCE :
SKILLS AND DEMANDS :
BACKGROUND CHECKS : Offers of employment may be conditioned on acceptable background check reports and drug screens.
ENVIRONMENT : Job involves exposure to outdoor elements, fumes, particles, moving mechanical parts, vibration, noise, dirt, dust, grime, grease, oil, gas, and cleaning solutions.
TRAVEL : No travel is expected for this position.
EEO STATEMENT : Loves Travel Stops Inc. and Its Affiliates provide equal employment opportunities, complying with applicable laws governing nondiscrimination based on race, color, religion, gender, age, national origin, disability, or genetics. This policy applies to all aspects of employment.
Loves has been fueling customers journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The companys core business is travel stops and convenience stores with more than 630 locations in 42 states. Loves continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Loves serves and maintaining an inclusive and diverse workplace are hallmarks of the companys award-winning culture.
The Loves Family of Companies includes :
