What are the responsibilities and job description for the Full-Time Key Holder position at LOVESHACKFANCY?
ABOUT LOVESHACKFANCY
LoveShackFancy began in 2013 with a beach-to-ballroom hand-dyed halter dress that founder and creative director Rebecca Hessel Cohen made for her bridal party. Over time, that one article of clothing, created to celebrate love, has turned into a world filled with all things romantic, dreamy and drenched in optimism — from clothing to tabletop, bedding, swim, ski, travel accessories, shoes and more.
ROLE OVERVIEW
This Key Holder position is an entry into management. This role requires key holder responsibilities while driving personal sales goals. A key holder shares a division of responsibility with both management as well as a sales lead while demonstrating excellent customer service.
Please note this role is set to start January 2025
KEY RESPONSIBILITIES
Selling & Client Service
- Greet and acknowledge all customers
- Provide courteous and knowledgeable customer service in every area of the store
- Meet or exceed your goals that will be set and given to you by management
- Maintain an accurate, efficient and effective client book
- Assist sales team with selling and clienteling.
Visual Merchandising
- Assist with execution of floor sets.
- Monitor and maintain visual merchandising standards on a daily basis according to the company’s standards
- Maintain proper fixture placement, lighting, and floor plan changes
- Ensure representation of all merchandise on the floor and make adjustments to merchandise placement as sell through dictates
Operations
- Work with management to maximize sales by ensuring an efficient and customer friendly store.
- Oversee store in managements absence
- Monitor Compliance to company policies and procedures when on shift and report compliance issues to management
- Assist managers with Opening and Closing Procedures
- Maintain offices, workspace, and Cash wraps to ensure they are fully stocked with supplies
- Assist with Inventories and other Asset Protection needs
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at any time at the sole discretion of the Employer.
