Front Office Receptionist/Medical Assistant

Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Proficiency in Spanish is a plus.

Duties

• Greet and assist patients and visitors as they arrive at the facility.
• Manage phone systems, directing calls to appropriate staff members and taking messages when necessary.
• Schedule appointments and maintain an organized calendar for medical staff.
• Review documentation for accuracy and completeness, ensuring all necessary information is collected.
• Assist with medical coding and the preparation of care plans as needed.
• Provide information regarding Medicare and other insurance inquiries to patients.
• Maintain confidentiality of patient records in compliance with HIPAA regulations.
• Collaborate with medical staff to ensure smooth patient flow and address any concerns promptly.

Experience

• Previous experience as a medical receptionist or in a similar customer service role is preferred.
• Familiarity with medical terminology, phone systems, and documentation review processes is highly desirable.
• Experience with medical coding is a plus but not mandatory.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent verbal and written communication skills, with proficiency in Spanish considered an asset.

Join our team and contribute to providing high-quality service in a supportive environment!

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• On-the-job training

Medical Specialty:

• Home Health

Schedule:

• Monday to Friday

Ability to Commute:

• Toledo, OH 43623 (Required)

Work Location: In person

Salary : $14 - $17