What are the responsibilities and job description for the Retail Keyholder Great Mall position at Lovisa?
Retail Keyholder
POSITION DESCRIPTION AND KEY MEASURES
Department : Retail Operations
Location : Store Location
Report to : DM
Number of direct reports :
POSITION PURPOSE AND EXPECTATION :
Position Summary : We're seeking an energetic and responsible Keyholder to join our retail team. This role supports the Store Manager in daily operations while providing exceptional customer service and maintaining store standards in a fast-paced environment.
Key Responsibilities :
- Opening and closing procedures, including cash handling, security protocols, and daily reporting
- Lead sales floor operations and guide team members to achieve sales goals
- Provide outstanding customer service and create memorable shopping experiences
- Support inventory management, including receiving shipments and maintaining stock levels
- Monitor and prevent loss through proper shrink control procedures
- Execute visual merchandising standards and maintain store appearance
- Train and mentor sales associates on company policies and procedures
- Assist in daily operations including POS transactions, returns, and customer inquiries
Required Qualifications :
Desired Qualities :
KEY MEASURES AND ACCOUNTABILITIES
Key Performance Indicator
Benchmark
Other duties and special projects within skill and competency level as required.
Salary : $50
