Outside Sales Representative - Industrial

Job Title:       Outside Sales Account Manager

Job Status:    Full-time, Commissioned

Reports To:  Branch Manager and Regional Sales VP

Summary:  Sells products and services to a variety of customer bases including contractors, commercial end-users, manufacturers, government agencies, etc.

Essential Duties and Responsibilities:

• Actively prospects and qualifies new sales leads cultivating those into customers.  Compiles lists of prospective customers for use as sales leads, based on information from ad inquiries, trade shows, direct mail responses, aged leads, dealer resellers, business directories, Internet Web sites, and other sources.  
• Makes outbound lead follow-up calls to potential and existing customers by visiting them at their offices and job sites on a regular basis and on as need basis.  Actively follows up with telephone and e-mail to qualify leads and sell products and services.   
• Handles inbound sales lead calls to convert calls into sales.
• Overcomes technical and business objections of prospective customers. Communicates effectively with customers, vendors and internal personnel to ensure a positive customer experience.   Must have negotiating skills.
• Actively provides product demos to customers. Introduces new services and solutions for customers to be more efficient in their businesses.  Broaden product mix at each account.
• Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
• Builds and maintains customer relationships.
• Investigates and resolves customer problems with all Lowe Electric Service issues. Escalates customer issues to the appropriate departments and personnel when necessary.
• Attends trade shows, sales meetings, and vending product training in-house or off-site.    
• Meets Sales Manager sales goals and quotas.
• Other duties as assigned as necessitated by business demands.

Supervisory Responsibilities:                                                  

Although this job has no supervisory responsibilities, they will manage their customer accounts by directing inside sales support on how to service their customers.  They will be responsible to manage their time to be productive in making sales.

Education and/or Experience:                                                  

• Bachelor's degree (B. A.) from four-year College or university preferred; 
• Must have at least two years related experience and/or training; 
• Equivalent combination of education and experience will be acceptable.

Qualifications:

• Ability and confidence to make cold calls.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, blueprints, and engineering specifications.  
• Ability to write routine reports and correspondence.  
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.  
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 
• Knowledge of accounting software, contact management systems, internet software, inventory software, manufacturing software, order processing systems, and Microsoft Office software.
• Must have a valid driver’s license and dependable automobile with insurance.

Physical Requirements:

• The employee is regularly required to sit, stand, use hands to grasp/handle/feel, reach with hands and arms, and talk or hear.  The employee is occasionally required to walk.
• The employee must frequently lift and/or move up to 50 pounds and regularly lift and/or move more than 100 pounds. 
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

Disclaimer:

This job description is not intended as, nor does it create, an employment contract.  Lowe Electric Supply Company maintains its status as an at-will employer.  This means you and Lowe Electric Supply Company are free to terminate employment at any time, with or without cause or advance notice.  In no instance should the duties, responsibilities, and requirements set forth in this job description be interpreted as all-inclusive.  Additional tasks may be assigned to the employee, and/or the scope of the job may change, as necessitated by business demands.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position as required by law.