What are the responsibilities and job description for the Sr Analyst-Merchandising Operations (Content) position at Lowe's?
Your Impact
The Sr Analyst-Merchandising Operations role works in one of the functional areas of Digital Operations supporting their assigned line of business. The Sr Analyst will focus on their level of responsibilities to include more advanced consulting to the business and addressing challenges within their area of responsibility. Key functional areas include Reporting, Operational Services, Product Content, Content Governance and Tech Enablement. Responsibilities may vary based on the area of work.
Work with a Winning Team
On our team, you'll have the chance to shape the future of retail technology while working alongside talented individuals and leaders who share your passion for innovation and excellence. Our CEO is forward-thinking when it comes to tech, and with a technology team led by one of Forbes Top 50 CIOs you can come to work knowing you’ll have the tools, tech, and support needed to advance your skills.
Since we’ve been in business for over 100 years, we’ve built an excellent track record of growth and success. We also know what it takes to create an inclusive culture that supports you. Here you have the freedom to team up and collaborate, explore your every curiosity, and help us shape the future of retail.
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.
What you will do
- Analytics- Handle interpretation, higher level analysis, storytelling of data. Consumer - utilizing segmentation. Utilize Vendor DART, Adobe, and Microsoft data analytics tools.
- Building Relationships- Promote cooperation and teamwork; strong interpersonal skills; establish and maintain trust and credibility with leaders and team.
- Communication- Addressing challenges and issues within area (not day to day). Deliver some of the internal training. Gather and create content.
- Issue Resolution-May take on more complex issues and helps drive resolution.
- Training / Development-Works with leaders on identifying needs and developing solutions for the functional area.
- Reporting-Gathers and analyzes data and helps translate date into action and insights.
- Process Improvement-Identifies opportunities and helps design solutions.
- Technology Requirements- Gather customer data; input; Subject Matter Expert for integration and overall system issues.
- Project Management-Provide customer feedback, manage project timelines with own projects.
- Liaison with international partners on more complex issues.
- Merchandising & Vendor Engagement- Focus on strategic and vendors with complex issues; ensure master level is addressed; trusted partner (merchant & vendor).
- Business Alignment-Focused on business unit (including MVP areas) store merchandising functional areas.
- Creates usage standards, guidelines, and statements of direction to track the quality, availability, and applicability of data through to full business integration
- Tests, implements, and supports technology solutions to ensure efficiency and business continuity
- Uses relevant data, analytics, and customer feedback to help develop and drive the solutions offered to Lowe's internal customers
- Works to on-board and train new-users on best practices and system updates and / or changes for all merchandising information systems
Required Qualifications
Preferred Qualifications
Benefits
For information about our benefit programs and eligibility, please visit https : / / talent.lowes.com / us / en / benefits .
About Lowe’s
Lowe’s Companies, Inc. (NYSE : LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and / or experience. For information regarding our benefit programs and eligibility, please visit https : / / talent.lowes.com / us / en / benefits.
