What are the responsibilities and job description for the Hiring Medical Assistants- ADULT/PEDIATRICS/FAMILY MEDICINE position at Lowell Community Health Center?
Company Description
Based in the heart of downtown Lowell, Lowell Community Health Center is currently seeking a Full-Time Medical Assistants in the following clinical areas: ADULT, PEDIATRICS and FAMILY MEDICINE.
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With over 400 employees, the Health Center has expanded and relocated to a new state-of-the-art facility as of December 2012. The Health Center is a diverse, community-based health care organization. Lowell Community Health Center programs have been recognized as national models. The Health Center was also named one of the top five health centers in the nation for excellence in cultural competency. The Health Center's employees speak 28 different languages and over 80 staff are trained in medical interpreting.
- Patients trust Lowell Community Health Center. Every year, we touch the lives of nearly 50,000 people – or almost half the population of the City of Lowell.
- More than 90% of Lowell CHC patients are low income, and 46% are best served in a language other than English.
- Since opening our new comprehensive facility in a renovated mill on Jackson Street in 2012, more than 9,000 additional patients have turned to Lowell CHC for a full range of primary care, including OB-GYN and behavioral health services for adults and children, with over 176,000 visits in 2014.
- We also have a Pharmacy serving health center patients and others in the community
Job Description
This position combines administrative functions and Medical Assistant responsibilities. Administratively the incumbent schedules appointments, checks patients in and out, makes confirmation calls as well as makes pre and post visit calls regarding open referrals, procedures, and insurance. Under the direction of a Lead Medical Assistant and medical provider, the Admin/Medical Assistant provides direct patient care for the Specialist Providers. The Medical Assistant is clinically knowledgeable about practices, protocols, procedures, and clinical flow in a multidisciplinary practice. The Admin/Medical Assistant works collaboratively with the Lead Medical Assistant and other disciplines to ensure an integrated approach to patient care and maintains constant communication among the members of the health care team.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Provides direct and non-direct patient care based on practical and on-the-job training.
• Greets and escorts patients to assigned room or area.
• Prepares the patient for exam.
• Communicates with patients, visitors, and co-workers in a professional and courteous manner.
• Communicates to Clinical Leadership staff when unable to complete requested task or procedure.
• Performs non-direct patient care activities, such as performing supply inventory and stocks medical supplies in exam rooms.
• Assists with managing referrals and scheduling for specialty providers.
• Translates for providers according to translator standards.
• Performs dictation for the provider as needed.
• Performs refrigerator temperature monitoring with daily checklist
• Maintains infection control practice at all times, especially with patients requiring isolation/reverse precautions.
• Maintains universal precautions in handling blood/body fluids.
• Maintains TB precautions according to clinic policy.
Qualifications
High school graduate or equivalent required.
Current Medical Assistant Certificate required.
Current CPR BLS certification required.
Bi-Lingual applicants strongly desired: Spanish, Portuguese, Arabic, Swahili, Khmer.
