What are the responsibilities and job description for the Assistant Branch Manager, Officer position at Lowell Five?
ABOUT LOWELL FIVE
With nearly $1.7 billion in assets, over 200 employees, and 15 banking center locations throughout the Merrimack Valley and Southern New Hampshire, Lowell Five is honored to play a vital role in the economic vitality of the region. We provide support of, and our employees are engaged in, a myriad of leadership roles for numerous community boards and organizations. We are proud of the longevity of our employees and we are committed to finding new talent for our team. We offer career development and educational programs to support personal and professional growth along with a benefit package that supports each employee's best life. For more information, please visit www.lowellfive.com.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Bank Operations & Customer Experience
- Manages vault, orders money and monitors cash flow to ensure proper levels are met; verifies currency deliveries and shipments and processes night deposit when needed
- Oversees ATM to ensure adequate cash and supplies; troubleshoots when needed
- Processes mortgage applications and maintains licensure under specific NMLS guidelines
- Processes and underwrites consumer loan applications, approves and declines those that fall within restrictive lending limits
- Ensures customers receive exceptional service by determining needs, making appropriate recommendations, and resolving any problems or complaints in a timely manner
- Completes periodic reports for management including Synergy, compliance, auditing, etc.
- Completes and / or assists with branch scheduling and time card management, and assigns work as necessary
- Adheres to security procedures by ensuring proper function of cameras, setting alarms, opening and locking the vault, storing cash and checks properly and responding to alarm calls
- Oversees the maintenance of their branch office in the absence of the Branch Manager, including security cameras, alarms and vaults, outside grounds and building, and office equipment, including contact for regular preventative maintenance and emergency repairs
- Assumes responsibility for branch during temporary absences of Branch Manager
- Performs as Head Teller, Customer Service Representative, Retail Banking Associate, and other duties as needed to ensure operational requirements are met
Business Development
Professional Development
REQUIREMENTS
Please note this job description is not designed to cover a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change over time.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
