Human Resources Generalist

Give your passion a purpose – join our amazing team! 

Joining the Lower Cape Fear LifeCare team means embarking on a journey where your passion finds purpose every day. As an award-winning nonprofit hospice and palliative care provider nestled in the scenic beauty of Wilmington, NC, we've been dedicated to serving individuals and families for over 40 years across southeastern North Carolina and northeastern South Carolina.

What makes us stand out?  Our commitment to your well-being and growth:

1. Fast-Track Benefits Activation and Low-Cost and No-Cost Health Insurance Plans: Health, dental, and vision coverage kick in first of the month following 30 days into your journey with us, ensuring your peace of mind and health are top priorities from the start. There are plenty of options to tailor our health insurance plans to meet your needs, including a free employee-only health plan option.  
2. Virtual Health Care Options: MediOrbis offers unlimited virtual doctor visits and mental health services at absolutely no cost to you with our healthcare plans.
3. Embrace Work-Life Harmony: You’ll earn 27 paid days off during your first year as a full-time employee, because we believe in nurturing your personal time to recharge and thrive.
4. Recognition That Matters: Your contributions don't go unnoticed here - we celebrate your milestones and successes every step of the way! Through our partnership with AwardCo, we recognize and appreciate your hard work and dedication with meaningful rewards and recognition programs. 
5. Thriving in a Supportive Culture: Our culture is rooted in collaboration, compassion, and respect. We foster a supportive environment where every team member is valued, heard, and empowered to make a difference. Together, we create a community that not only cares for our patients and families but also uplifts and supports each other. Join us and become a part of a culture that fosters growth, camaraderie, and meaningful connections.

Schedule

• Monday to Friday, 8:00 AM - 5:00 PM
• On-site in Wilmington, NC

What You’ll Be Doing

• Creating Positive Employee Experiences: As the HR Generalist, you’ll serve as a key point of contact for employee concerns, providing professional and timely support. You’ll mediate and resolve workplace conflicts, ensuring policies are applied consistently while fostering a positive work culture.
• Ensuring Compliance and Managing Credentialing: You’ll maintain compliance with federal, state, and local labor laws, as well as healthcare regulations like HIPAA and OSHA. You’ll also ensure employee records, certifications, and credentials remain up to date and assist with audits as needed.
• Facilitating Training and Employee Engagement: You’ll coordinate leadership training programs, oversee employee recognition and wellness initiatives, and collaborate with leadership to develop action plans based on employee engagement feedback.
• Supporting Performance Management: You’ll work closely with managers to provide guidance on performance evaluations, goal setting, and performance improvement plans, ensuring a structured and supportive approach to employee development.
• Handling Workers’ Compensation and HR Projects: You’ll manage workers’ compensation claims, act as a liaison with insurance providers, and lead HR projects such as benefit open enrollment, onboarding enhancements, and compliance-driven initiatives.
• HR Reporting and Operational Support: You’ll generate HR reports, track key metrics, and ensure smooth operations by maintaining accurate records and supporting various HR functions.

What We’re Looking For

• HR Expertise: A bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience). PHR or SHRM-CP certification is a plus.
• Relevant Experience: At least 2-3 years of HR experience, ideally in a healthcare or medical setting. Experience with training delivery and public speaking is preferred.
• Strong Communication & Problem-Solving Skills: You can navigate employee relations with professionalism, mediate conflicts effectively, and communicate policies clearly.
• Attention to Detail & Organization: You thrive in a fast-paced environment, managing multiple priorities, keeping records accurate, and ensuring compliance with regulations.
• Collaborative & Adaptable: You enjoy working closely with leadership, employees, and HR team members to provide support and solutions that drive engagement and efficiency.
• Mission-Driven Mindset: You align with the values and mission of Lower Cape Fear LifeCare, ensuring HR practices contribute to a positive workplace culture.