What are the responsibilities and job description for the Loan Processor position at Lower?
Here at Lower, we believe homeownership is the key to building wealth, and we’re making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.
With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we’re a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.
Job Description:
The Loan Processor is responsible for routing mortgage loan files through internal processing systems accurately and efficiently. This includes, but not limited to, document preparation, processing, closing, accounting, reporting, and customer service. This position is vital to the sales staff within the branch to promote efficient and correct work flow to meet sales and budget goals.
What you’ll do:
- Work closely with Loan Officers, Managers and staff to promote open and effective communication and to ensure quality service delivery to customers
- Manage the loan pipeline report to ensure loans are processed on time and meet guidelines.
- Develop and maintain workflows for all stages of document preparation, closing, file documentation, and collateral management
- Responsible for clearing conditions identified by the underwriter as processor to clear conditions
- Monitor loan turnaround time
- Clear file conditions
- Design and implement operating procedures and benchmarks that promote efficient processing of loan requests
- Organize and direct document preparation, loan file content, and loan approval reviews prior to loan closing; make corrections as necessary
- Verify that all loans are processed in compliance with established federal and state regulations, company policies, and secondary market processing guidelines
- Resolve customer service issues in a timely and accurate manner
- Daily interaction with vendor relationships such as credit bureaus, appraisers, etc.
Who you are:
- 2 years of experience in a processor and/or underwriting role.
- High School Diploma or equivalent
- Excellent oral and written communication skills; ability to effectively present information and respond to inquiries from groups of managers, employees, vendors, government agents, secondary market partners, and the general public; ability to write reports, business correspondence, and procedure manuals
- Very high reasoning skills; ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to manage a minimum of 10-15 units per month.
Preferred Qualifications:
- Located in central Florida
Why you’ll love working at Lower:
- You’ll be surrounded by talented, dedicated people who believe in the company’s mission.
- You’ll be able to shape the future of Lower’s user experience.
- You’ll join a locally and nationally recognized best place to work that values promotion from within.
- There is opportunity for professional growth and development.
Plus:
- Competitive compensation plan
- Extended benefit offerings including: Medical/dental/vision
- Paid holidays
- Paid time off
- Parental leave
- Life insurance
- Short- and long-term disability
- 401K with company match
- Discount on home mortgage refinances or purchase
Job Type: Full-time
Work Location: Hybrid; 2-3 days a week in office in Orlando, FL
Pay: $24-30 Hourly with bonus
Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salary : $24 - $30
