What are the responsibilities and job description for the Customer Service Representative position at Lowes?
About the Role
We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer service while maintaining a clean, safe, and stocked store environment.
Key Responsibilities
- Provide friendly and professional service to customers, responding quickly to their needs.
- Ensure merchandise is in good condition, accurately accounted for, and delivered to customers on-time.
- Pull merchandise safely for loading onto delivery trucks and assist customers and staff with moving merchandise safely.
- Assist customers, delivery team members, and Installation Providers by pulling and preparing orders prior to pick up, replenishing shelves, and loading merchandise into vehicles.
Requirements
- 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- 6 months experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic (addition, subtraction).
What We Offer
We offer a competitive hourly rate and opportunities for career advancement.
