What are the responsibilities and job description for the Operations Supervisor Night position at Lowes?
Your Impact
The Operations Supervisor is accountable for supervising a high performing team responsible for handling product safely, efficiently and effectively as it moves through the facility. When monitoring production volume, the Operations Supervisor assigns Operations Team Members to tasks involving receiving, putaway, picking or shipping product (including appliances), or supporting tasks. The Operations Supervisor must respond quickly to changing workflow conditions and contribute positively to the facility's key performance indicators. This person must be able to mentor and build a culture of safety among Team Members to achieve a safe working environment.
What You Will Do
- Essential Functions and Responsibilities
- Ensure all Team Members comprehend and execute safe practices
- Monitor Team Member performance; ensure Team Members are executing assigned tasks accurately and as scheduled
- Monitor staffing needs for shift and adjust work to be accomplished on the shift according to available resources and skill sets
- Mentor and build relationships with Team Members; record planned encounters; complete annual review
- Conduct shift briefing, including safety topics, upcoming events and demand for the day
- Expedite receiving, picking and shipping of priority product (e.g., Special Order Express (S.O.E.) or Special Order Sales (S.O.S.))
- Communicate effectively with Team Members regarding business objectives or current issues
- Set Team Members up for success; achieve or exceed key performance indicators, safety, performance and budget targets; record daily performance metrics
- Complete all incident reports of product damaged in-house; complete accident reports for Team Member injuries
- Record off standard hours for Team Members
- Promote safety in the work environment; complete safety observations
- Additional Duties and Responsibilities
- Discuss and resolve issues with Team Members or issues between Team Members
- Prepare Team Members for upward promotion if interested
- Prepare shift turn over documentation
- Direct resolution to equipment issues (for example, replace failed equipment or contact Maintenance)
- Identify and assist in implementing process improvements!!Respond to incidents or injuries with first aid (as trained)
- This position manages/supervises people
Minimum Qualifications
- High School or GED General Studies and 1-2 Years Related experience
Preferred Skills/Education
- Bachelor's Degree Related field
- Demonstrated leadership and supervisory experience; successfully manages multiple tasks simultaneously
- Familiarity with distribution center operations; previous warehouse experience
- Previous power equipment experience (e.g., forklift, reach truck, yard truck)
- Experience with software applications such as Excel, Access or DMS
- Situational Leadership II
- Experience and willingness to mentor and coach others
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
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Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
