What are the responsibilities and job description for the Renovation Project Support Manager position at Lowes?
Your Impact
The Project Support Manager is responsible for supporting Lowe's National Account team with contract development, renewals and pricing adjustments for national renovation accounts.
What You Will Do
- Lead the development of customized renovation plans including quotes, project plans, and product forecasts across multiple sites and regions.
- Build relationships with key decision-makers within management and renovation construction companies to ensure alignment with their objectives.
- Partner with cross-functional sales teams to communicate customer plans, pricing, and provide support to drive connectivity with PSRs at the local level.
- Understand customer renovation goals, identify challenges, and find upselling and cross-selling opportunities.
- Conduct quarterly account reviews, track renovation progress, and address challenges.
- Create and confirm customer specific product list to ensure customer compliance.
- Support account setup needs to optimize project execution.
- Provides leads and guides local Project Support Representatives for project walks.
- Ensure post-sale follow-up to meet customer expectations and deliver projects on time in partnership with the Pro Solution Center team.
- Share best practices, account insights, and market trends with the broader Project support team.
- Attend project renovation planning sessions with national account customers.
- Represent Lowe’s Pro Supply and Project Support at industry events, promoting renovation solutions and staying informed on market trends.
- Individual Contributor
Minimum Qualifications
- 3-5 Years Relevant sales experience, including strategic global accounts in a business and/or account management organization.
- 3-5 Years Experience using computer programs; including the use of the CRM software, pipeline management and reporting system, and Microsoft Office
- 3-5 Years Previous experience in selling in a long sales cycle with complex financial data and strong understanding of financials, profitability, and cash flow.
- 3-5 Years Experience managing renovations (e.g., residential, commercial, and construction)
Preferred Skills/Education
- Bachelor's Degree Business Administration or related field or 3-5 Years Experience working in Outside Sales (MRO), government/national accounts
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
