What are the responsibilities and job description for the Retail Sales Associate - Customer Service Expert position at Lowes?
About the Role
We are seeking a highly skilled Retail Sales Associate to join our team. As a key member of our sales floor, you will be responsible for providing an exceptional customer experience, driving sales growth, and maintaining a high level of product knowledge.
Key Responsibilities
- Deliver outstanding customer service by responding promptly to customer inquiries and addressing their needs in a professional and courteous manner.
- Provide product information and demonstrations to customers, ensuring they have a thorough understanding of our products and services.
- Maintain a clean and organized store environment, including restocking shelves and merchandise displays as needed.
- Process transactions accurately and efficiently, handling cash, credit card payments, and returns/refunds.
Requirements
- Bachelor's degree or equivalent experience in retail sales or a related field.
- Proven track record of success in sales, with a strong ability to meet or exceed sales targets.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Able to lift up to 25 pounds and stand for long periods of time.
Benefits
- Competitive hourly rate, plus commission on sales.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A fun and dynamic work environment, with a passionate team dedicated to delivering exceptional customer service.
- The opportunity to work for a leading retailer, with a reputation for excellence and innovation.
About Us
We are a Fortune 50 company, serving approximately 16 million customer transactions every week. Our mission is to help customers improve their homes and lives through the delivery of excellent customer service, quality products, and competitive pricing.
