What are the responsibilities and job description for the Services Territory Sales Manager position at Lowes?
The primary purpose of this role is to drive achievement of sales, margin, and profit, and Likely
to Recommend (LTR) goals for an assigned district area by providing oversight to a team of
Project Specialist Exteriors (PSE). The Outside Sales Manager (OSM) will be responsible for the
recruiting, selection, onboarding, developing, and retaining of PSEs.
• Provides direction for all install sales programs within an assigned district area to ensure the
achievement of sales, margin, close rate, and profitability goals
• Recruits, selects and retains Project Specialist Exteriors (PSE)
• Manages the relationship and performance of the service provider network through direct
interaction with the service providers and indirect interaction with Service Support
• Oversees all service quality issues through regular interaction including site inspections,
service provider meetings, and reviewing customer satisfaction metrics to ensure Lowe's
quality standards are met
• Supports Installed Sales performance by identifying training and talent gaps, developing
action plans in partnership with the Store Leadership team to mitigate gaps, role plays with
PSEs on selling behaviors and provides feedback to Store Leadership with specific action
plans to improve performance
• Obtains and holds licenses on Lowe’s behalf as required
• Drives compliance with all Lowe’s policies and procedures pertaining to Permit, lead safe
processes and regulatory requirements across the installation life cycle.
• Oversees the installation project quote process for accuracy based on customer product
selection, independent PROvider measurements, permit requirements and environmental assessments.
• Review execution by PSEs for compliance with Lowe’s policies, including for lead safe
practices and contracts
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)
- Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Salary : $100,300 - $167,200
