What are the responsibilities and job description for the TOW OPERATOR position at Loyal Towing?
Key responsibilities:
- Vehicle Towing:Safely operate a tow truck to tow disabled vehicles to repair shops, designated locations, or other requested destinations.
- Roadside Assistance:Depending on training and location, provide additional roadside services like jump starts, flat tire changes, fuel delivery, and lockout assistance.
- Customer Service:Interact with AAA members in a professional and courteous manner, explaining services, addressing concerns, and ensuring a positive experience.
- Vehicle Assessment:Perform basic diagnostics on vehicles to determine the cause of breakdown and assess towing needs.
- Dispatch Response:Promptly respond to dispatch calls, navigating to breakdown locations using GPS and maps.
- Paperwork and Reporting:Complete necessary paperwork including call logs, service reports, and invoices.
- Equipment Maintenance:Regularly inspect and maintain the tow truck and towing equipment to ensure proper functionality and safety.
Required Skills and Qualifications:
- Valid driver's license with a clean driving record
- Experience operating a tow truck or similar heavy-duty vehicle
- Basic mechanical knowledge and ability to troubleshoot vehicle issues
- Excellent customer service skills and ability to remain calm under pressure
- Strong communication and interpersonal skills
- Ability to work independently and follow safety procedures
- Physical ability to lift and maneuver heavy objects
Work Environment:
- Primarily outdoors, working in various weather conditions
- Exposure to traffic and roadside hazards
- May require working irregular hours including nights and weekends
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- Health insurance
- Paid time off
- Paid training
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Morning shift
- Nights as needed
- Night shift
- Overtime
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Monthly bonus
- Overtime pay
- Tips
Ability to Relocate:
- Sacramento, CA 95815: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22