What are the responsibilities and job description for the Multi Unit Retail Supervisor position at Loyola Dining - Sodexo?
Job Description
Multi - Unit Operations: Chic Fil A / Jimmy Johns / Smoothie King / Starbucks / Convenience Store
Overview
A Supervisor is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our supervisors are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Supervisor’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Supervisors lead by example and set the tone that others will follow.
Responsibilities
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Offer immediate and respectful response to Guest's needs
- Assist in training of new hires, set the tone for a shift, and act as a role model for our team
- Be a friendly, encouraging team player
- Open and/or close, lead shifts, key holder
- Count drawers and finalize day
- Excellent communication skills, both written and spoken
Qualifications
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- New Orleans, LA 70118 (Required)
Ability to Relocate:
- New Orleans, LA 70118: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $25