What are the responsibilities and job description for the Service Rep - Bilingual Spanish - Family Practice position at Loyola University Health System?
If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!
We offer
- Medical/Dental/Vision Benefits on your FIRST DAY!!!
- competitive wages
- great work atmosphere
Service Representative promotes increased utilization of Loyola services by maintaining a customer service attitude that reflects the mission, vision and values of Loyola Medicine.
Ensures effective clerical operations for the service area and performs all job duties under
the highest customer service standards to exceed customer expectations.
Conveys a professional and positive image of Loyola Medicine during interactions with patients, families, physicians, staff
members and internal departments.
Essential Job Responsibilities:
1. Greeting patients entering the physician practice.
2. Answering office phones, making appointments.
3. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
4. Assists in checking out patients and assists them with referral processing and scheduling process
5. Collects co-pays and posts charges.
6. Charge entry and patient balance processing.
Minimum Education: Required:
Associates degree OR equivalent training acquired via work experience or education
Training in general administrative, business, healthcare or related field
Loyola Medicine Core Values
-
Reverence
We honor the sacredness and dignity of every person. -
Commitment to Those Who are Poor
We stand with and serve those who are poor, especially those most vulnerable. -
Safety
We embrace a culture that prevents harm and nurtures a healing, safe environment for all. -
Justice
We foster right relationships to promote the common good, including sustainability of Earth. -
Stewardship
We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care. -
Integrity
We are faithful to who we say we are.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
