Service Rep - Family Medicine - Melrose Park

We have openings at locations within the Western Suburbs of Chicago

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!

We offer

Medical/Dental/Vision Benefits on your FIRST DAY!!!

competitive wages

great work atmosphere

403(b)
Life Insurance
Employee Assistance Program
Employee Discounts
Flexible Spending Account
Paid Time Off
Tuition Reimbursement

Service Representative promotes increased utilization of Loyola services by maintaining a customer service attitude that reflects the mission, vision and values of Loyola Medicine.

Ensures effective clerical operations for the service area and performs all job duties under

the highest customer service standards to exceed customer expectations.

Conveys a professional and positive image of Loyola Medicine during interactions with patients, families, physicians, staff

members and internal departments.

Essential Job Responsibilities:

1. Greeting patients entering the physician practice.

2. Answering office phones, making appointments.

3. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.

4. Assists in checking out patients and assists them with referral processing and scheduling process

5. Collects co-pays and posts charges.

6. Charge entry and patient balance processing.

Minimum Education: Required:

Associates degree OR equivalent training acquired via work experience or education

Training in general administrative, business, healthcare or related field

Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues. We are a part of a community which believes in giving back to those we serve.

• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
• We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.

Loyola Medicine Core Values

• Reverence
  We honor the sacredness and dignity of every person.
• Commitment to Those experiencing poverty
  We stand with and serve those who are poor, especially those most vulnerable.
• Safety
  We embrace a culture that prevents harm and nurtures a healing, safe environment for a
• Justice
  We foster right relationships to promote the common good, including sustainability of Earth.
• Stewardship
  We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
• Integrity
  We are faithful to who we say we are.

Pay Range: $18.00- $24.44 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Trinity Health Benefits Summary

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.