What are the responsibilities and job description for the Customer Service Representative position at LP Consulting?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction while maintaining a positive company image. This position requires strong communication skills and the ability to work in a fast-paced environment.
Responsibilities
- Provide accurate information regarding products and services to assist customers effectively.
- Analyze customer needs and provide appropriate solutions or escalate issues when necessary.
- Collaborate with team members to improve processes and enhance the overall customer experience.
- Maintain knowledge of company products and services to provide informed support.
- Assist in training new staff members as needed.
Qualifications
- Proven experience in a customer service role.
- Strong communication skills with the ability to convey information clearly and effectively.
- Proficiency in data entry with attention to detail.
- or multilingual abilities are highly desirable for serving diverse customer needs.
- Experience in sales or outbound calling is a plus.
- Ability to analyze situations and provide effective solutions quickly.
- Strong interpersonal skills with a focus on teamwork and collaboration.
- High school diploma or equivalent; further education is an advantage.
Join us as we strive to deliver outstanding service and build lasting relationships with our customers. If you are passionate about helping others and thrive in a dynamic environment, we encourage you to apply!
Job Type: Full-time
Pay: $600.00 - $1,000.00 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Overnight shift
Work Location: In person
Salary : $600 - $1,000
