Customer Service Representative

OverviewWe are seeking a motivated and enthusiastic Entry Level Customer Service Representative to join our dynamic team. This role is ideal for individuals who are passionate about providing exceptional client services and are eager to develop their skills in a supportive environment. As a key point of contact for our customers, you will play an essential role in ensuring customer satisfaction and fostering positive relationships.

Responsibilities

• Provide outstanding customer service by addressing inquiries and resolving issues via phone, email, or in-person interactions.
• Assist clients with product information, order processing, and service-related questions.
• Maintain a professional demeanor and demonstrate effective phone etiquette during all customer interactions.
• Collaborate with team members to ensure a seamless customer experience.
• Utilize office software and computerized systems to manage customer accounts and document interactions.
• Support sales initiatives by promoting products and services to potential customers.
• Contribute to a positive team environment by sharing ideas and participating in training sessions.

Requirements

• Strong customer service skills with a focus on client satisfaction.
• Proficiency in English; multilingual abilities are a plus.
• Excellent communication skills, both verbal and written.
• Familiarity with office environments and administrative tasks.
• Ability to work effectively in a fast-paced setting while managing multiple priorities.
• A willingness to learn and adapt to new challenges within the role.
• Previous experience in sales or client services is preferred but not required.

Join us as we strive to deliver exceptional service to our clients while fostering your professional growth!

Job Type: Full-time

Pay: $16.51 - $19.29 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Shift:

• Morning shift

Work Location: In person

Salary : $17 - $19