What are the responsibilities and job description for the Call Center Representative position at LPC Personnel, Inc?
Job Description
Job Description
We are seeking several Call Center Representatives to join our team for a busy call center!
The Call Center Representative is responsible for providing excellent customer service to our customers by answering their questions, resolving their issues, and helping them achieve their goals. The ideal candidate will have a strong understanding of customer service principles and practices, excellent communication skills, and the ability to work effectively under pressure.
Responsibilities :
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Build and maintain positive relationships with customers
Qualifications :
Want to be considered for this opening immediately? Candidates already registered with us, please send an updated resume to interviews@lpcpersonnel.com and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.
