Technology Program Manager

Job Overview :

The Technology Program Manager is responsible for end-to-end program management support to project delivery teams within the LPL Technology organization.This role supports large, complex programs with aggressive, fixed deadlines that cut horizontally across the LPL technology organization and integrates closely with operations and business teams external to technology. This role will require the program manager to provide the following services :

Oversight of overall program budget and roadmap deliverables including cross organization routines, agendas and remediations

Governance of processes, standards, etc.

Identification, escalation, and mitigation of program risks

Collection and dissemination of program status reports to program stakeholders, executive leadership, portfolio management, vendors, and others as required

Facilitation and support of Product, Technology, and Business lead engagement in program activities and deliverables

The Program Manager works closely with project and scrum teams and reports directly to the Technology Portfolio Manager. Responsibilities :

Coordinate, drive and manage discussions and follow ups with Project, Technology, Product, Business, Vendor team members and any other cross organization departments to align delivery to program and portfolio OKRs and accompanying deliverables.

Maintain oversight of the program budget & coordinate closely with finance, business, and product leaders to assure funds are available, aligned to approved roadmap work items, and properly reported

Responsible for the complete program assessment including impact assessments, cross domain tradeoffs and timing

Coordination of the quality of the intake from Business, Product, and Technology teams.

Manage adherence to process (E2E quality check and governance of data in tools)

Own consolidated status reporting of all program delivery work

Capture and resolve RAID items

Responsible for cross-program and cross-org dependencies

Monitor PMO mandated work intake and delivery management tools and ensure governance standards are maintained by domain artifact owners

Identify and report on program decisions and risks. Facilitate mitigation efforts to avoid impacts to delivery

Monitor and report on scope changes and workarounds, and facilitate the creation and maintenance of a post-release roadmap and backlog for “Day 2” items identified during delivery

Adhere to established change management standards and help to refine governance processes to keep the program on track

Arbitrate and champion adherence to data quality standards within work PMO-mandated work management tools by artifact owners

Management and escalation of data driven by Red, Amber, and Green status

Proactively engage with teams across the organization to understand the “big picture”, organizational operating models, technologies, and apply this understanding to the program delivery activities you establish

Assist requirements gathering and problem solving by connecting cross-functional team members, documenting decisions and learnings, and following up on actions to deliver

Establish and facilitate program meeting and event cadences with cross-functional team members and leaders to ensure effective coordination, risk management, status reporting, and delivery

Key Metrics

PI Committed Progress

Feature Burndown or Lead Time, Cycle Time

Risk Management

SDLC Compliance

Budget burn rate and actuals vs. estimates

PI Readiness Tollgates

Data quality

Requirements :

4 year college degree, preferably in Project Management or Computer Science

At least 6 years of experience managing highly complex and matrixed IT programs budgets up to $12M

At least 3 years of experience managing people with a proven track record of developing talent

Core Competencies :

Deep understanding of and ability to manage Project and Software Development Life Cycle(s) using both Agile and Waterfall methodologies

Comfortable exercising judgment and using analytical skills in ambiguous situations

Outstanding attention to detail combined with the ability to see the big picture

Clear, effective verbal and written communication skills including the ability to actively listen, problem solve, and communicate effectively with both technical and business users

Ability to learn quickly and adapt to a changing environment; proactive in seeking out information when necessary

Must be proactive and driven and be comfortable working in situations lacking clear direction or oversight

Preferences :

Agile or PMP certification

Experience managing requirement solution workshops

Expert knowledge of Microsoft Office or similar tools

Strong working knowledge of JIRA, Aha!, Confluence or similar tools

Pay Range : $121,300.00 - $202,100.00

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

Salary : $121,300 - $202,100