Demo

VP - SRE Insights

LPL Financial
LPL Financial Salary
Fort Mill, SC Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 3/20/2025
Are you a team player? Are you curious to learn? Are you interested in working in meaningful projects? Do you want to work with cutting-edge technology? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you!

Job Overview:

We are seeking a dynamic, motivated and experienced Leader for our Site Reliability Engineering Team to drive insights and automation strategies across our platform. In this role, you will lead a team of Site Reliability Engineers (SREs) to leverage observability platforms and application logs for proactive insights and complex root cause analysis. This role is pivotal to improve observability, derive actionable insights, integrate monitoring practices into infrastructure and application pipelines using code-driven automation, ensuring system reliability, scalability, and performance. You will collaborate with cross-functional teams to identify problem patterns, hotspots and provide constant feedback to improve monitoring and stability.

This is an exciting opportunity to lead a critical function within our organization, driving meaningful change and enhancing the advisor experience. If you are passionate about SRE and Observability and have a track record of success, we invite you to apply and be part of our journey toward greater resilience and efficiency.

Responsibilities:

  • Leadership and Strategy: Lead and mentor a team of SREs, fostering innovation and operational excellence in root cause analysis, monitoring and automation practices. Develop and execute a comprehensive strategy to constantly look for insights and patterns and report actionable items to architecture and development teams. Act as the subject matter expert (SME) for SRE across the organization, advocating for its best practices and capabilities
  • Incident Management and Root Cause Analysis: Oversee the triage, detection, debugging, and resolution of complex multi stack production incidents. Ensure that the team is equipped to respond rapidly and effectively to minimize the impact on advisor workflows while maintaining high service delivery standards.
  • Performance Optimization: Proactively identify opportunities to optimize application performance, database queries, and infrastructure utilization. Provide regular system health and performance reports using analytics and reporting tools
  • Monitoring and Observability: Provide feedback to improve E2E Full-Stack Monitoring, Real User Monitoring (RUM) and Synthetic Monitoring across applications, services, and infrastructure.
  • Matrixed Leadership: Navigate and lead matrixed efforts across various teams and departments, ensuring effective collaboration and communication. Manage reporting structures that span multiple functions, facilitating alignment and accountability.
  • Training and Development: Mentor and develop team members, providing training on observability tools and processes. Ensure the team stays current with industry best practices and technologies, fostering a culture of continuous learning and professional growth.
  • Achieve a 30% reduction in MTTD and MTTR within the first year of operation, demonstrating the effectiveness of the SRE capabilities, observability and self-healing
  • Able to identify offending service and root cause for at least 70% of incidents within 1 hour through effective usage of observability platforms
  • Establish a robust SRE framework that enhances the overall stability of advisor-facing applications and improves service delivery.
  • Foster a culture of continuous improvement, with regular training sessions and knowledge-sharing initiatives that empower team members.
  • Develop and maintain strong relationships with key stakeholders, including CIO-level constituents, to ensure alignment and support for the SRE Team’s objectives, enhancing overall organizational resilience.


What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

  • 10 years in SRE, DevOps, or related fields, with 3 years of experience managing or leading teams
  • Observability Tools: Hands-on experience with Dynatrace, ELK or equivalent logging platform, Davis AI, and its APIs. Familiarity and hands-on experience with complementary tools such as Prometheus, Grafana
  • Expertise in .NET stack
  • Strong knowledge of AWS, Azure, or Google Cloud, and integrating Dynatrace with their services.
  • Containerization: Familiarity with containerized environments (e.g., Docker, Kubernetes)


Core Competencies:

  • Proven ability to lead and motivate cross-functional teams in a matrixed environment.
  • Excellent communication and interpersonal skills, with a focus on collaboration and relationship-building.
  • Ability to influence and drive change across the organization.


Preferences:

  • Proven experience with Agile development processes.
  • Strong understanding of incident management frameworks (e.g., ITIL)
  • Analytical Abilities: Able to analyze complex issues, data patterns, find hotspots, derive actionable insights


Pay Range:

$128,925-$214,875/year

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

Join LPL Financial: Where Your Potential Meets Opportunity

At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

Why LPL?

  • Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!
  • Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!
  • Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!
  • Impactful Work: Our size is just right for you to make a real impact. Learn more here!
  • Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!
  • Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!
  • Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!


Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

EAC1.22.25

Salary : $128,925 - $214,875

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